🏆 TERMS OF SERVICE

👉 Terms and Conditions

By accessing and using this site, you agree to the following terms and conditions.

Magrom reserves the right to modify these conditions at any time, without prior notice.

Products and orders

We make every effort to display products and information correctly. However, slight differences may occur.

We reserve the right to refuse or cancel any order in justified cases (fraud, pricing errors, etc.).

Prices

All prices are displayed in RON and include VAT (where applicable).

Delivery

Delivery is made by fast courier within 1-3 business days after order processing.

Payment

We accept cash on delivery (at delivery) or online payment (if available).

Liability

Magrom is not responsible for any delays caused by the courier or external factors.

🥈 PRIVACY POLICY

👉 Privacy Policy

Magrom respects your data privacy.

What data we collect

✔ first and last name

✔ delivery address

✔ phone number

✔ email

How we use the data

The data is used for:

✔ order processing

✔ delivery

✔ communication with the customer

🥇 REFUND POLICY

👉 Return and Refund Policy

We want you to be satisfied with your ordered products.

Right of Return

According to current legislation, you have the right to return products within 14 days of receipt.

Return Conditions

✔ the product must be unused

✔ in its original packaging

✔ without signs of wear

Products ineligible for return

❌ used products

❌ products damaged due to customer fault

Refunds and faulty or incorrect items

After receiving and checking the product, the amount will be refunded within 5-7 business days.

If you have received a defective or incorrect product:

✔ we offer free replacement
or
✔ full refund

IMPORTANT

Our products come from external suppliers, and return processing may take longer in some cases.

Return Costs

The cost of return shipping is borne by the customer, except in cases where the product is defective or incorrectly delivered.

How we use data

Data is used for:

✔ order processing

✔ delivery

✔ customer communication

Data protection

Your data is not sold or distributed to third parties, except for partners necessary for delivery (couriers).

Your rights

You have the right to:

✔ request data deletion

✔ modify information

✔ request access to your data