πŸ† TERMS OF SERVICE

πŸ‘‰ Terms and Conditions

By accessing and using this site, you agree to the following terms and conditions.

Magrom reserves the right to modify these conditions at any time, without prior notice.

Products and orders

We make every effort to display products and information correctly. However, slight differences may occur.

We reserve the right to refuse or cancel any order in justified cases (fraud, pricing errors, etc.).

Prices

All prices are displayed in RON and include VAT (where applicable).

Delivery

Delivery is made by fast courier within 1-3 business days after order processing.

Payment

We accept cash on delivery (at delivery) or online payment (if available).

Liability

Magrom is not responsible for any delays caused by the courier or external factors.

πŸ₯ˆ PRIVACY POLICY

πŸ‘‰ Privacy Policy

Magrom respects your data privacy.

What data we collect

βœ” first and last name

βœ” delivery address

βœ” phone number

βœ” email

How we use the data

The data is used for:

βœ” order processing

βœ” delivery

βœ” communication with the customer

πŸ₯‡ REFUND POLICY

πŸ‘‰ Return and Refund Policy

We want you to be satisfied with your ordered products.

Right of Return

According to current legislation, you have the right to return products within 14 days of receipt.

Return Conditions

βœ” the product must be unused

βœ” in its original packaging

βœ” without signs of wear

Products ineligible for return

❌ used products

❌ products damaged due to customer fault

Refunds and faulty or incorrect items

After receiving and checking the product, the amount will be refunded within 5-7 business days.

If you have received a defective or incorrect product:

βœ” we offer free replacement
or
βœ” full refund

IMPORTANT

Our products come from external suppliers, and return processing may take longer in some cases.

Return Costs

The cost of return shipping is borne by the customer, except in cases where the product is defective or incorrectly delivered.

How we use data

Data is used for:

βœ” order processing

βœ” delivery

βœ” customer communication

Data protection

Your data is not sold or distributed to third parties, except for partners necessary for delivery (couriers).

Your rights

You have the right to:

βœ” request data deletion

βœ” modify information

βœ” request access to your data